It looks like you're trying to visit our USA store, would you like to go to our UK store?

Shipping & Returns

SHIPPING & RETURNS

Shipping:

·      Your orders will be dispatched latest in 2 days.

·      We will do our best to send you your order

    sooner.

·      Goods will be dispatched from Istanbul, Turkey via

PTT Official Mail

·      You will receive the exact dispatch date via    

E-mail or Whatsapp message once we receive your order.

·      Should you have any questions or concerns please contact us from kemique@gmail.com.

·      All mails are replied within 24 Hours.

 

WHAT IS PTT Official Mail Turkey ?

For added security and piece of mind.

At a glance

·       Proof of delivery with tracking ID

·       Delivery aim: 7 to 10 working days.


Returns:

·      Have you received a faulty product?

·      Did the size not fit your dog?

·      Are you just not happy with the product?

·      WE ACCEPT RETURNS

·      Items must be unused, tags still attached.

·      Once we receive the item in the same condition it was sent, we will give you a FULL REFUND.

·      Refunds will be rejected for damaged or abused goods.

·      Buyers are responsible for paying for the return shipping costs. 

 

 HOW TO RETURN THE GOODS

·       Package your item.

·       Send by Post to:

ASIK VEYSEL MAH. BUGDAY SOK.

11 GOLD TOWER RESIDENCE A1/71

ATASEHIR – ISTANBUL

TURKEY

·      

Latest Blog