Shipping & Returns
SHIPPING & RETURNS
Shipping:
· Your orders will be dispatched
latest
in 2
days.
· We will do our best to
send you your order
sooner.
· Goods will be dispatched
from Istanbul, Turkey via
PTT
Official Mail
· You will receive the exact
dispatch date via
E-mail or Whatsapp message once we receive
your order.
· Should you have any
questions or concerns please contact us from kemique@gmail.com.
· All mails are replied
within 24
Hours.
WHAT
IS PTT Official Mail Turkey
?
For added
security and piece of mind.
At a glance
· Proof of delivery with
tracking ID
· Delivery aim: 7 to 10 working days.
Returns:
· Have you received a faulty
product?
· Did the size not fit your
dog?
· Are you just not happy
with the product?
· WE ACCEPT RETURNS
· Items must be unused, tags still attached.
· Once we receive the item in the same condition it was sent, we
will give you a FULL REFUND.
· Refunds will be rejected for damaged or abused goods.
· Buyers are responsible for paying for the return shipping
costs.
HOW TO RETURN THE GOODS
· Package your item.
· Send by Post to:
ASIK VEYSEL MAH. BUGDAY SOK.
11 GOLD TOWER RESIDENCE A1/71
ATASEHIR – ISTANBUL
TURKEY
·