Shipping & Returns

SHIPPING & RETURNS

· Your orders will be dispatched latest in 2 days.

· We will do our best to send you your order

sooner.

· Goods will be dispatched from Istanbul, Turkey via

PTT Official Mail

· You will receive the exact dispatch date via

E-mail or Whatsapp message once we receive your order.

· Should you have any questions or concerns please contact us from kemique@gmail.com.

· All mails are replied within 24 Hours.

WHAT IS PTT Official Mail Turkey ?

For added security and piece of mind.

At a glance

· Proof of delivery with tracking ID

· Delivery aim: 7 to 10 working days.

· Have you received a faulty product?

· Did the size not fit your dog?

· Are you just not happy with the product?

· WE ACCEPT RETURNS

· Items must be unused, tags still attached.

· Once we receive the item in the same condition it was sent, we will give you a FULL REFUND.

· Refunds will be rejected for damaged or abused goods.

· Buyers are responsible for paying for the return shipping costs.

HOW TO RETURN THE GOODS

· Package your item.

· Send by Post to:

ASIK VEYSEL MAH. BUGDAY SOK.

11 GOLD TOWER RESIDENCE A1/71

ATASEHIR – ISTANBUL

TURKEY